Privacy Policy

terms & conditions

Last Updated: July 3, 2025

At HybridFlooring.au, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Full name

  • Contact information (excluding phone and email)

  • Project or enquiry details submitted through our online contact form

  • Website usage data via cookies and analytics tools

2. How We Use Your Information

Your information is collected to:

  • Respond to enquiries submitted through our contact form

  • Provide quotations or information about our services

  • Improve user experience on our website

  • Analyse website traffic and engagement

3. Cookies and Analytics

We use cookies and third-party analytics tools (like Google Analytics) to understand how visitors interact with our website. These tools may collect anonymised data such as your IP address, browser type, and time spent on pages. You may choose to disable cookies via your browser settings.

4. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. All data submitted through our website is securely stored and only accessible to authorised personnel.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless required by law.

6. Access & Correction

You have the right to access the personal information we hold about you and request corrections. To do so, please contact us through the form on our Contact Us page.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with a revised “Last Updated” date.